Privacy Policy – SMS Communication
At Eastman Window Cleaning, we respect your privacy and are committed to protecting your personal information. This section explains how we handle your data when you opt in to receive SMS (text) messages from us.
Consent to Receive SMS Communications
By providing your phone number and opting in through our contact form, you consent to receive SMS communications from Eastman Window Cleaning. These messages may include service-related information, updates, promotions, and appointment reminders related to the services we provide.
Use of Personal Data
We collect your phone number and any other necessary personal information only for the purpose of sending SMS communications. Your data will not be shared, sold, or rented to third parties without your explicit consent, unless required by law.
Getting Help
If at any time you need assistance or have questions about our SMS communications, you can reply with the word “HELP” to receive more information or support.
Opting Out of SMS Communications
You may opt out of receiving SMS communications at any time by replying “STOP” to any text message you receive from us. Once you opt out, we will stop sending you SMS messages unless you choose to opt in again in the future.
Data Retention and Security
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We retain your phone number only for as long as necessary to fulfill the purpose of sending SMS communications.
Message Frequency and Charges
The frequency of the messages you receive may vary based on the services you request or promotional campaigns. Standard message and data rates may apply based on your mobile carrier’s plan, and you are responsible for any charges incurred from receiving SMS messages.
Changes to Privacy Policy
We may update this Privacy Policy from time to time. Any significant changes will be communicated to you, and you may be required to re-consent to receiving SMS messages. Always refer to this page for the most current version.
Terms and Conditions – SMS Communications
By opting in to receive SMS (text) messages from Eastman Window Cleaning, you agree to the following Terms and Conditions:
Consent to Receive SMS Messages
You consent to receive SMS messages from Eastman Window Cleaning, which may include updates, promotions, service reminders, and appointment notifications. You acknowledge that providing your phone number is voluntary and required to receive these communications.
Getting Help
If at any time you need assistance or have questions about our SMS communications, you can reply with the word “HELP” to receive more information or support.
Opt-Out and Unsubscribe
You have the right to withdraw your consent at any time. To opt out of receiving SMS messages, simply reply “STOP” to any message you receive from us. After opting out, you will no longer receive text messages unless you re-consent in the future.
Message Frequency
The number of SMS messages you receive may vary depending on the services you request and any promotional activities we conduct. We will send only relevant messages, but the frequency may increase during specific campaigns or service updates.
Standard Message and Data Rates
By agreeing to receive SMS messages, you understand that standard text message rates may apply, depending on your mobile carrier and plan. You are responsible for any charges related to receiving these messages.
Data Privacy
We take your privacy seriously and will only use your phone number for SMS communications related to the services you requested. We will never share, sell, or disclose your information to third parties without your explicit consent, unless required by law.
No Liability
Eastman Window Cleaning will not be held liable for any delays or failures in SMS delivery caused by technical issues, including disruptions or issues with your mobile carrier or network.
Modifications to SMS Terms
We reserve the right to modify or update these Terms and Conditions at any time. If we make any significant changes, we will notify you, and you may be required to re-consent to receiving messages under the updated terms.